Effective Date: January 1, 2025 Last Updated: January 1, 2025
1. Introduction
Franco Carpenter’s LLC (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit a form, or contact us.
By using our website or providing your information, you agree to the terms of this Privacy Policy.
We may collect the following personal information when you voluntarily submit it through our website or contact forms:
Full Name
Phone Number
Email Address
We do not collect sensitive personal data such as Social Security numbers, financial information, or government-issued identification.
4. How We Collect Information
Your information is collected when you:
Fill out a contact or estimate request form
Request information about our services
Contact us via phone or email
We may also automatically collect limited technical data such as IP address, browser type, and device information for security and analytics purposes.
5. Purpose of Data Collection
We collect and use your information for the following purposes:
To respond to inquiries and service requests
To communicate with you regarding your project
To provide estimates, updates, and follow-ups
To improve our website and customer service
To maintain security and prevent fraudulent activity
We do not sell, rent, or trade your personal information.
6. Legal Basis for Processing (Compliance-Oriented)
We process your personal data based on:
Consent – when you voluntarily submit your information
Legitimate Business Interest – to respond to service inquiries
Contractual Necessity – when preparing or performing services
7. Information Sharing and Disclosure
We do not share your personal information with third parties except:
When required by law or legal process
To protect our rights, property, or safety
With trusted service providers who assist in website hosting, CRM systems, or communications (under confidentiality obligations)
All third-party providers are required to protect your data.
8. Data Storage and Retention
We retain personal information only for as long as necessary to:
Fulfill the purpose for which it was collected
Comply with legal or regulatory obligations
You may request deletion of your information at any time.
9. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your information against unauthorized access, loss, misuse, or disclosure.
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
10. Your Privacy Rights
Depending on your location, you may have the right to:
Delivering reliable construction and finishing services through skilled craftsmanship, clear communication, and professional execution on every project.